Legal

TERMS & CONDITIONS

Last updated: July 2, 2019

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.thepoetslist.com website operated by The Poet’s List LLC (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your: name, address, email, phone number and banking information.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by The Poet’s List LLC.

The Poet’s List LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that The Poet’s List LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.

 


RETURN POLICY

RETURNS
Our policy lasts 30 days and applies only to “Incorrect Shipments”, as defined below. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

INCORRECT SHIPMENTS
Incorrect Shipments refers to any item that does not match your order (ie. You ordered a Small Hoodie and received a Medium Hoodie). We will not issue refunds for correctly purchased items.

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 72 hours.

LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at thepoetslist@yahoo.com.

SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thepoetslist@yahoo.com – subject: EXCHANGE.

SHIPPING
To return your product, you should mail your product to: 8215 Long Creek Club Dr. Charlotte North Carolina US 28216 and email thepoetslist@yahoo.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 


CONTACT

The Poet’s List LLC
8215 Long Creek Club Dr.
Apt. 402
Charlotte, NC 28216